Improving Patient Collections
Boost Patient Collections and Strengthen Financial Stability
Efficient patient collections are essential for maintaining ASC profitability. This bundle covers strategies for verifying eligibility, improving pre-auth processes, and securing payments post-DOS. Learn from industry experts and real success stories on maximizing upfront payments, reducing denials, and optimizing revenue cycle management—ensuring your ASC gets paid faster and more efficiently.
Podcast
Mastering Eligibility
Sayword Hill from Constitution shares insights on mastering patient eligibility, preventing claim denials, and ensuring ASCs aren’t performing procedures on uninsured patients to improve patient collections and financial stability.
Podcast
Post-Date of Service Collections
Erica Palmer shares actionable tips for improving patient collections post-discharge, covering best practices for follow-ups, payment plans, and reducing outstanding balances after the date of service.
Podcast
Upfront Collections, Payment Plans, and Tech-Driven Solutions
Marie Yarborough from Sequoia Surgical Pavilion discusses strategies for upfront collections, third-party financing, the No Surprises Act’s impact, and how technology is transforming patient payment processes in ASCs.
Slide Decks
Getting Your Claim Paid After the Bill Goes Out
Ken Bulow from Surgical Notes shares proven workflows and processes to help ASCs collect payments efficiently after the bill goes out, reducing outstanding claims and increasing revenue.
Podcast
Ensuring Profitability by Verifying Eligibility
Angela Mattioda from Surgical Notes discusses the critical role of eligibility verification in ASC profitability, covering common challenges, authorizations, technology’s role, and strategies to prevent revenue loss.
Success Story
The Urology Group Increases Upfront Payments by 66%
The Urology Group began using HST’s patient estimates and since have seen a 50% decrease in accounts sent to collections and a $1,000,000 increase in annual upfront collections.
Video
Creating Automated & Accurate Financial Estimates for Your Patients
In this video, we’ll demonstrate how HST transforms your patient estimation process, ensuring your patients have complete peace of mind about their healthcare costs.
Video
ASC Payment Trends (2023-2024)
Between 2023 and 2024, surgery centers saw a significant shift in payment patterns. Partial payments rose from 41% to 56%, while total payments dropped from 26% to 17%. This shift includes payments from both payers and patients.
Video
Pre-Auth and Insurance Verification Rates (2023-2024)
Did you know that only 24% of cases in ASCs complete pre-authorization? Pre-authorizations are critical for ASCs, as missing them can lead to delays in patient care, scheduling issues, and costly claim denials.
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