Why Prepayments are Crucial for Your Facility’s Success

Are unpaid bills and delayed payments starting to snowball at your facility? We get it—managing finances can be a real headache, especially when bad debt and cash flow issues come into play. When patients can’t pay their medical bills, it puts a significant strain on your facility’s finances. This impacts your revenue and the overall health of your organization. And those delayed payments? They can really mess with your cash flow, making it difficult to keep things running smoothly.

Experience a Streamlined Prepayment Process

HST Patient Financial Services is here to help. Our specialized call center handles communicating patient estimates and driving prepayments, acting as an outsourced team with deep expertise in HST Clariti for your facility. Our team proactively reaches out to patients through calls, while the automated text and email notifications from HST Clariti keep patients informed of their financial responsibilities. This super-efficient approach improves your prepayments and minimizes post-service payments. By securing payments before services are rendered, we help reduce unpaid bills, ensuring your facility runs more smoothly and profitably.

What Makes HST Patient Financial Services Stand Out

• In-House, U.S. Team: Our U.S.-based team ensures top-notch service and control. Having a dedicated team onshore enhances communication, reliability, and overall patient satisfaction.
• Seamless Integration with HST Clariti: Deeply integrated with HST Clariti, we offer multi-channel communication with tailored outreach schedules. This ensures each patient receives timely cost estimates through automated texts and emails.
• Live Expert Assistance: Our team provides patients with detailed breakdowns of their cost estimates received from HST Clariti live over the phone, so your patients know exactly what to expect.

Reduce Your Administrative Burden

Let us take the load off your staff. By handling financial communications and prepayment processes, HST Patient Financial Services allows your team to focus on more critical tasks. This reduction in administrative workload leads to improved efficiency and better allocation of resources. Your staff can concentrate on essential duties like pursuing overdue payments and handling insurance claims.
“It frees up your staff to go on to other higher revenue generating tasks and it gets that money in the door prior to surgery.”
Houston Landry, COO, Allied Anesthesia
Read Allied Anesthesia’s whole story and find out how they improved their financial health with HST Clariti & HST Patient Financial Services.

Improved Cash Flow

With prepayments secured, your facility enjoys a more predictable and steady cash flow. This predictability allows for better financial planning and management. Imagine being able to forecast your revenue with confidence, knowing that most payments are already collected. This reduces the stress of managing daily finances and planning for future expenses.

Lower Bad Debt

By minimizing post-service payments and ensuring payments are made upfront, you significantly reduce bad debt. This boosts your facility’s financial health, leading to a more robust and stable revenue cycle. For instance, think about not having to chase after payments or write off bad debt, which frees up your staff and improves your bottom line.

Start Improving Your Prepayments Today

HST Patient Financial Services offers a comprehensive solution to enhance your prepayments and reduce bad debt, significantly boosting your facility’s financial health. By streamlining the prepayment process and reducing administrative burdens, we help you maintain a healthy revenue cycle and improve operational efficiency.

Are you ready to improve your facility’s financial health? Get a boost in prepayments and get HST Patient Financial Services. Reach out to us to learn more about adding HST Patient Financial Services to HST Clariti.