Hear from Will Evans on ASCA’s Advancing Surgical Care Podcast
In a recent episode of the Advancing Surgical Care podcast, hosted by Bill Prentice, CEO of the Ambulatory Surgery Center Association, the spotlight was on Will Evans, HST’s Senior Director, Data Science and Insights. The podcast was recorded live at ASCA’s 2024 Annual Conference and Expo in Orlando, Florida, where Evans presented.
The Importance of Data in ASCs
Will Evans, with over a decade of experience in leading revenue operations for SaaS companies, emphasized the pivotal role data plays in enhancing both clinical and operational performance in ASCs. He highlighted that data collection and analysis do not have to be exclusive to large surgery centers; even smaller, standalone centers can harness their existing data to drive significant improvements.
Starting with Data Collection
For ASCs new to data analytics, Evans recommends beginning with a straightforward approach:
- Inventory Existing Data: Identify the data points already being collected and understand what aspects of operations they reflect.
- Utilize Available Software: Start analyzing data with tools like Microsoft Excel or Google Sheets. For those with access to more advanced tools like Tableau or Power BI, deeper insights can be gained.
- Integration: Check if existing software systems can integrate with other data sources to compile a comprehensive data set.
Applying Basic Analysis
Evans advises against jumping straight into advanced techniques like artificial intelligence or deep learning. Instead, he advocates starting with basic data analysis methods such as sorting, ranking, and benchmarking. These foundational steps can uncover valuable insights without overwhelming resources or staff.
Benchmarking for Improvement
ASCA offers a robust benchmarking program that allows ASCs to compare their performance against peers. Evans praises this tool, noting its utility in identifying areas for improvement by comparing key performance indicators (KPIs) such as aging receivables, profitability by codes, and compliance requirements.
Implementing Change with Data
One of the critical aspects of data-driven decision-making is the effective implementation of changes based on the analysis. Evans shared two essential strategies:
- Auditable and Traceable Data: Ensure that all data presented is transparent and traceable, allowing stakeholders to understand the calculations and methodology behind the insights.
- Pre-Socializing Results: Before presenting new metrics in public meetings, discuss them privately with relevant teams. This pre-socialization helps in aligning understanding and prepares teams to discuss potential improvements constructively.
Conclusion
Evans’ insights offer a practical roadmap for ASCs looking to leverage data to enhance their operations. By starting small and focusing on fundamental analysis, even the smallest centers can make impactful changes. His emphasis on benchmarking and strategic implementation of data-driven changes underscores the potential for ASCs to continuously improve and optimize their performance.
For more detailed insights and practical advice on using data to transform your ASC, be sure to listen to the full episode of the Advancing Surgical Care podcast: https://www.ascassociation.org/asca/news-and-publications/podcast/episode-power-of-data.
Don’t miss out on the good stuff – Subscribe to HST’s Blog & Podcast!
Every month we’ll email you our newest podcast episodes and articles. No fluff – just helpful content delivered right to your inbox.